Frequently Asked Questions
Everything you need to know about your BKS Shoes experience.
How do I determine the correct shoe size?
We provide a detailed size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are unmarked; we recommend trying them on a carpeted surface.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days. Tracking information is sent via email immediately upon dispatch.
Are BKS Shoes made from genuine leather?
We use a variety of premium materials, including full-grain leather, suede, and high-quality vegan alternatives. Material specifications are listed under the 'Product Details' section of each item.
Do you offer international shipping?
Yes, BKS Shoes ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.